Customer experience

French Video Site DailyMotion Adds Original Programming To Compete With YouTube

According to a report yesterday from the Wall Street Journal, French-owned video sharing website DailyMotion has plans to launch six original programming series in an attempt to attract a larger US audience and become more competitive with YouTube. “People are looking for a Pepsi to YouTube’s Coke,” claimed DailyMotion’s US managing director Roland Hamilton in […]

Marketing management

Marketing Day: February 28, 2014

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: Facebook Cuts Into Google’s Lead As Top Traffic Driver To Online News Sites [Report] Add this to the ongoing debate over whether social or search is driving more traffic to online […]

Data

WTF Is Tag Management? Do You Really Know, Or Just Think You Do?

In last month’s column (WTF Is A Cookie, Anyway? Do You Really Know, Or Just Think You Do?), I covered the basics of cookies and touched briefly on the idea of tag management. This month, I am going to dive deeper into those tools and explain why you should consider this as an option for […]

Customer experience

Mobile Devices: 30 Percent Of Traffic, 15 Percent Of Sales

A new “year in review” report from ecommerce platform ShopVisible offers some interesting insights and confirms consumer behavior patterns seen in earlier data. In particular, mobile devices are generating an increasing amount of traffic to ecommerce sites; however, the online sales they deliver are half that volume. Overall, mobile devices were responsible for 30 percent of […]

Marketing management

Marketing Day: February 27, 2014

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: ABC Joins Other U.S. TV Networks In Twitter Amplify Program, Just In Time For The Oscars Twitter has pulled the last holdout among the major U.S. television broadcasters into its Amplify […]

Performance marketing

ABC Joins Other U.S. TV Networks In Twitter Amplify Program, Just In Time For The Oscars

Twitter has pulled the last holdout among the major U.S. television broadcasters into its Amplify program. ABC will commence its partnership with Twitter to coincide with the airing of the Academy Awards on Sunday, March 2. First reported by Variety, ten tweets first sent out from @TheAcademy Twitter account will be sponsored by Samsung Electronics […]

Data

Get To Know: Humana’s Director of Analytics, Consumer Insights

Natalie Kortum has recently joined Humana opening up their Irving Analytics Center as Director of Analytics in Consumer Insights. Previously as a Global Decision Sciences Manager at Dell specializing in Investment Optimization, she worked at measuring long-term impacts of difficult to measure influences such as Brand Campaigns, Social Media, Corporate Social Responsibility and Total Quality […]

Performance marketing

Tumblr Appoints “Director Of Media,” Has Twitter Envy

Facebook, Twitter and Google are all increasingly vying for TV and entertainment industry money. And the competition is intensifying. One example is Google muscling in on Twitter’s turf with American Idol voting last night. Yahoo’s Tumblr also wants in on the action. Yesterday Yahoo announced that it had appointed Sima Sistani “director of media.” Sistani had been […]

Data

Survey: Of Major Technologies, Social Media Is The Easiest To Give Up

Based on a new survey of just over 1,000 US adults, the Pew Research Center has released findings commemorating the 25th anniversary of the web. Pew dates the founding of the web from the publication of Tim Berners-Lee’s seminal paper about a distributed network of computers and documents linked together by “hypertext.” However the “web” only truly […]

Performance marketing

6 Things To Watch For Better Gmail Deliverability

For most email marketers, reaching the inbox at Gmail is difficult, and trying to discover why emails aren’t reaching the inbox is downright confusing, if not nearly impossible. (Though Google is reportedly piloting a feedback loop program for email service providers (ESPs) that might help address this.) For now, Gmail’s Bulk Sender Guidelines offer general […]

Customer experience

Digital Ad Spend Quickly Shifting To Mobile: Are You Ready?

Recent projections from eMarketer show that mobile ad spending will surpass desktop spending by 2017, reaching more than $35 billion compared to desktop based advertising at $27B. The ultimate force behind the growth in ad spend is the massive increase in mobile web usage and smartphone activity by consumers. In order for the market to […]

Performance marketing

Facebook, Google Get American Idol Partnerships, Take Aim At Twitter’s Second Screen Dominance

Aiming to cover all its bases, and upend the current “second screen” hierarchy, FOX’s American Idol announced partnerships with Facebook and Google today to give AI fans new ways to interact with the show during the live finalist performances. Facebook will power real-time voting progress updates on-air during select live shows. Facebook’s on-air visuals will […]

Marketing management

Marketing Day: February 26, 2014

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: Google Brings Its Nexus “Launcher” To Other Android Devices Google Nexus devices (i.e., Nexus 5) have featured Google Now prominently as well as “OK Google” hands free voice search. But now […]

Performance marketing

Yandex And Google Partner To Open Up RTB Display Inventory

Yandex, Russia’s largest search engine, has announced a new partnership with Google that will open up display inventory to their respective advertisers. Google’s DoubleClick clients will gain access to the display ad inventory available on the Yandex Advertising Network. Likewise, Yandex advertisers will be able to enter real-time bidding auctions on the DoubleClick AdExhange. The […]

Marketing management

What’s The Most Expensive (Per User) Acquisition? Hint: Not WhatsApp

Last week when Facebook made its jaw-dropping $19 billion announcement that it was buying messenger WhatsApp many people, including me, marveled at the astonishing figure. But almost immediately others said, “Facebook got a deal; WhatsApp was actually cheap.” I certainly wouldn’t go that far but by some measures WhatsApp (even at $19 billion) is not […]

Customer experience

Content Marketers: Concrete Steps To Finding Your Brand’s Voice

Take these two groups of words: “High octane,” “shine adrenaline,” “super-charged.” “Fortified,” “amino acids,” “neutralize.” Funnily enough, both are used to describe shampoo. The first set – from Bed Head – positions the brand’s hair care products as expressions of a fast, exciting lifestyle; we picture ourselves strapped to a speeding motorbike, possibly while checking […]

Performance marketing

Twitter & Vine To Hit The Big Screen This Summer

Earlier this week, National CineMedia (NCM) announced a deal with Twitter to produce one-minute weekly shows highlighting trending movie and entertainment Tweets and Vine videos. Scheduled to start the middle of this year, the shows will be screened in NCM theaters across the county. NCM says moviegoers will be encouraged to take part in the […]

Data

You Can Love Your Marketing Data, Just Don’t Fall Under Its Spell

I admit it: I have a conflicted relationship with data. On the plus side, I believe that data is one of the three biggest benefits that the digitization of the world has given us marketers. (The other two are malleability, the ability to easily change, experiment with and personalize the digital canvas, and intimacy, more […]

Performance marketing

How Adobe Used Twitter Lead Gen Cards To Drive Enrollments For A Brand New Online College [Case Study]

Anyone involved in marketing online higher education programs knows how competitive the space is. How is a new school with no name recognition supposed to compete with the plethora of institutions vying for attention at a reasonable cost-per-lead? This was the challenge Adobe faced in marketing their client Mount Washington College. Though it’s owned by […]

Marketing management

Marketing Day: February 25, 2014

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: News Feed Adds More Page Detail: Facebook To Show More Stories About Liked Topics Today, Facebook has announced that users will begin seeing more information about topics that they’ve “liked.” Traditionally, […]

Performance marketing

Twitter Launches Promoted Accounts In Search Results

Today, Twitter announced it is expanding ad inventory for Promoted Accounts to search results. Twitter will automatically serve Promoted Accounts ads in relevant search results based on an advertiser’s existing targeting criteria. Advertisers already running Promoted Account campaigns don’t have to take any action to be included in the search results listings. Currently, Promoted Tweets […]

Customer experience

Why Marketers Are Now In The Entertainment Business

In digital entertainment industries like music, film, book publishing and TV, fewer and fewer hits are increasingly responsible for the vast majority of revenue. And this growing trend of a concentration of hits at the head of the long tail is only increasing year over year. According to Eric Schmidt of Google, “While the tail is […]

Performance marketing

LinkedIn Becomes Only American Social Network In China With Launch Of Simplified Chinese Beta

Yesterday, LinkedIn was able to do something that Facebook, Twitter and Google haven’t — launch a beta Chinese social site dubbed “领英”. The professional network has been active to Chinese users for more than a decade now, but the Simplified Chinese site will be the first foray into capturing the masses of the Chinese professional […]

Customer experience

Samsung Galaxy S5 Offers Upgrades But May Not Excite

At a Mobile World Congress press event today, Samsung unveiled its new flagship smartphone, the Galaxy S5, two new smartwatches and a fitness wristband. The new S5 outmuscles the iPhone 5S in terms of specs but it doesn’t appear significantly different than its predecessor from a design standpoint. It’s a solid improvement over the S4 […]

Customer experience

As LG, HTC Prep Smartwatches, Samsung Ditches Android On Its New “Gear” Devices

Samsung’s Galaxy Gear device was the most visible of this group of “1.0” smartwatches. However it was rushed to market (to beat Apple) and generally panned by reviews. Simultaneously too ambitious and not ambitious enough, in terms of user experience and design, many were sold but it fell dramatically short of expectations. Galaxy Gear sought, […]

Marketing management

Marketing Day: February 24, 2014

Here’s our daily recap of what happened in online marketing today, as reported on MarTech and other places across the web. From Marketing Land: “RIP McDonalds” – Burger King Tweets Its Offline Prank Burger King was quick on its feed today, tweeting a picture from one of its restaurants that had crafted a well-timed sympathy […]

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